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Cannot login, please help

Moderators: support1, Sybil, support9, GoldenRico, redgun

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06160123

Newbie

Posts: 3

Joined: Sat Dec 20, 2014 1:03 am

Post Sat Dec 20, 2014 1:05 am

Cannot login, please help

My server should be 3102, my account is 06160123

when I try to login, it shows me "login timeout", what should I do? Can I still get the everyday login gift?

Cheers.
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redz_minion

Newbie

Posts: 16

Joined: Sat Jun 07, 2014 7:43 am

Location: Ph

Post Sat Dec 20, 2014 2:12 am

Re: Cannot login, please help

Same for server 3101...it says user does not exist for us
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Nice2Kill

Newbie

Posts: 4

Joined: Mon May 19, 2014 7:16 am

Post Sat Dec 20, 2014 3:17 pm

Re: Cannot login, please help

And same on my server(( What's the problem???
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Dec 21, 2014 12:48 am

Re: Cannot login, please help

Hi there,

Sorry for the inconvenience. We're checking the issue, please be patient.

Best,
Angela
Haypi Team
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roscoe

Newbie

Posts: 15

Joined: Fri Jun 06, 2014 2:49 pm

Post Wed Jan 28, 2015 11:36 pm

Re: Cannot login, please help

once again server 3101 login timeout / user does not exist... bad enough you all add nothing new to the game to keep us playing, but it stops working proper all the time.

please fix....
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Jan 29, 2015 1:27 am

Re: Cannot login, please help

roscoe wrote:once again server 3101 login timeout / user does not exist... bad enough you all add nothing new to the game to keep us playing, but it stops working proper all the time.

please fix....



Hi there,

We're checking it. Please be patient. Will keep you posted.

Sorry for any inconvenience caused.

Best,
Angela
Haypi Team
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Chrisma

Newbie

Posts: 1

Joined: Tue Mar 31, 2015 9:27 pm

Post Wed Apr 01, 2015 6:46 am

Re: Cannot login, please help

I can't login too, my user name Chrisma, said user doesn't exist. Please help me to recover my account ASAP.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Apr 08, 2015 7:26 am

Re: Cannot login, please help

Chrisma wrote:I can't login too, my user name Chrisma, said user doesn't exist. Please help me to recover my account ASAP.


Hi Chrisma,

Please check your network connection and try again. We've confirmed that the server has been running and up during the reported period.

Let us know if there's any other issues.

Best,
Angela
Haypi Team
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Mauler

Newbie

Posts: 1

Joined: Wed Apr 22, 2015 11:21 pm

Post Wed Apr 22, 2015 11:22 pm

Re: Cannot login, please help

I haven't been able to log in for the last two days. Is the server down?
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Apr 27, 2015 3:16 am

Re: Cannot login, please help

Mauler wrote:I haven't been able to log in for the last two days. Is the server down?


Hi there,

We're checking it. Please be patient. Sorry for any inconvenience caused and thank you for your unwavering support.

Best,
Angela
Haypi Team
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