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Boss Essence problem

Moderators: support1, Sybil, support9, GoldenRico, redgun

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judel08

Newbie

Posts: 1

Joined: Sat Jun 07, 2014 5:54 am

Post Mon Jul 07, 2014 2:23 pm

Boss Essence problem

Dear support,

I defeated 3 bosses of my pal but I didn't recieve any of the boss essence on my reward center. :( any solution to this matter?

July 7 - 10:15pm
Server3101
judel08
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Jul 08, 2014 2:38 am

Re: Boss Essence problem

Hi judel08,

Please exit the game, restart and then confirm again.
Sometimes if the network connection is not very good, there'll be a latency. A restart can generally solve the issue.

I've also sent log details to you via pm.

Hope this can help.

Best,
Angela
Haypi Team

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