Post Mon Jun 09, 2014 10:05 am

Apology for Login/Lag Issue Last Weekend上周末登陆/延迟问题致歉信

Dear Monster Trainers,

Thank you for the unwavering support to The Lost Tower.

We are very sorry for the lag and login issues that players have experienced in Server 3101. We have delivered the missing coins to those who have failed to receive them after making purchases. We will also send out compensation to those who have been affected by the issues.

Compensation will be delivered within 24 hours after this notice is posted.
Players who have logged in the game during the following period will receive the compensation through mail attachment:

From Jun 5th (last Thursday) to the minute the compensation is sent.

Please be patient! Again we apologize for any inconvenience caused.

If you have any other questions, please feel free to contact Monster Support at monstersupport@haypi.com

Thank you and we hope you continue to enjoy your adventure here!

Best Regards,
Haypi Monster Team

亲爱的精灵捕手们:

  非常感谢大家对嗨皮精灵一直以来的支持和喜爱。
  对于上周末3101服遇到的登陆及延迟问题,我们感到非常抱歉。目前我们已经对充值但没有收到的金币的玩家进行了补发,同时,我们也会尽快给受到该登陆/延迟问题影响的玩家发放补偿。

补偿对象:6月5日(上周四)开始到发放补偿期间登陆过的游戏的玩家。
补偿发放时间:补偿会以邮件附件形式在此公告发出24小时内发放。请耐心等待!
 
  给大家带来的不便,我们深感抱歉。祝愿大家在接下来的旅途中玩得开心!
  如您还有有问题,请及时联系游戏官方客服: monstersupport@haypi.com。

嗨皮精灵团队
2014年6月9日