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cant buy coins, No options available.

Moderators: support1, GoldenRico, support9, redgun, Sybil

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danilandaas

Newbie

Posts: 1

Joined: Tue Jun 02, 2015 1:44 pm

Post Tue Jun 02, 2015 1:48 pm

cant buy coins, No options available.

Hello
I cant buy coins from the store... there are No available options..
Pls help me, I need coins.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Jun 03, 2015 1:26 am

Re: cant buy coins, No options available.

Hi there,

The current coin info page is not displaying correctly. We're very sorry for any inconvenience caused.

We've sent the temporary solution to your forum private message. Please follow the instruction and hope it can help.

Thanks again for your unwavering support and understanding.

Best,
Angela
Haypi Team
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eduxoliveira

Newbie

Posts: 1

Joined: Sat Jun 06, 2015 1:56 pm

Post Sun Jun 07, 2015 5:10 am

Re: cant buy coins, No options available.

danilandaas wrote:Hello
I cant buy coins from the store... there are No available options..
Pls help me, I need coins.

Não consigo acessar o buy coins
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Jun 09, 2015 4:28 am

Re: cant buy coins, No options available.

eduxoliveira wrote:
danilandaas wrote:Hello
I cant buy coins from the store... there are No available options..
Pls help me, I need coins.

Não consigo acessar o buy coins


Hi there,

The current coin info page is not displaying correctly. We're very sorry for any inconvenience caused.

We've sent the temporary solution to your forum private message. Please follow the instruction and hope it can help.

Thanks again for your unwavering support and understanding.

Best,
Angela
Haypi Team
<<

vigilant3_sp

Newbie

Posts: 1

Joined: Thu Oct 13, 2016 6:58 am

Post Thu Oct 13, 2016 7:01 am

Re: cant buy coins, No options available.

Hi! It seems that i can buy coins and the transaction is completed,but it wont show me the coins in the menu. I have tried it 3-4 times and still nothing. (android version - playstore // username: vigilant3_sp)

Also,is there a transaction of accounts from Apple to Android? It seems unfair to have to start from the beginning my account while i had invested so much in my Apple account. (username: vigilant3 ). :? :roll: :(
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sat Oct 15, 2016 3:51 am

Re: cant buy coins, No options available.

vigilant3_sp wrote:Hi! It seems that i can buy coins and the transaction is completed,but it wont show me the coins in the menu. I have tried it 3-4 times and still nothing. (android version - playstore // username: vigilant3_sp)

Also,is there a transaction of accounts from Apple to Android? It seems unfair to have to start from the beginning my account while i had invested so much in my Apple account. (username: vigilant3 ). :? :roll: :(


Hi there,

We've given you corresponding suggestions and answers via private message. Please check and get back to us.

We're sorry for any inconvenience caused and thank you for your cooperation and support.

Best Regards,
Haypi Team
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xuankiem91

Newbie

Posts: 1

Joined: Wed Oct 19, 2016 2:11 am

Post Wed Oct 19, 2016 2:13 am

Re: cant buy coins, No options available.

Hi support team. I purchased the 9 coin pack for two times but still got nothing :( . Please check. Thank you very much.
My username: xuankiem91
My email: kiem.phamxuan@gmail.com
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Oct 19, 2016 2:45 am

Re: cant buy coins, No options available.

xuankiem91 wrote:Hi support team. I purchased the 9 coin pack for two times but still got nothing :( . Please check. Thank you very much.
My username: xuankiem91
My email: kiem.phamxuan@gmail.com


Hi there,

Please make sure your purchases went through and also provide us the following info via private message or email:
1. your order numbers/transaction IDs;
2. date and time of purchase
3. Google wallet or Paypal ID

BTW, we would appreciate it a lot if you could refrain yourself from sending the same inquiry repeatedly via different methods.

Thank you for your understanding and cooperation and we're looking forward to hearing from you.

Best Regards,
Haypi Team
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AdamDale

Newbie

Posts: 2

Joined: Fri Feb 03, 2017 12:23 am

Post Fri Feb 03, 2017 2:40 am

Re: cant buy coins, No options available.

Hi,
I am having the same issue ... Please help :D

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