cant buy coins, No options available.

Hello
I cant buy coins from the store... there are No available options..
Pls help me, I need coins.

[support9]

Hi there,

The current coin info page is not displaying correctly. We're very sorry for any inconvenience caused.

We've sent the temporary solution to your forum private message. Please follow the instruction and hope it can help.

Thanks again for your unwavering support and understanding.

Best,
Angela
Haypi Team

Hello
I cant buy coins from the store... there are No available options..
Pls help me, I need coins.

Não consigo acessar o buy coins

[support9]

Hello
I cant buy coins from the store... there are No available options..
Pls help me, I need coins.

Não consigo acessar o buy coins

Hi there,

The current coin info page is not displaying correctly. We're very sorry for any inconvenience caused.

We've sent the temporary solution to your forum private message. Please follow the instruction and hope it can help.

Thanks again for your unwavering support and understanding.

Best,
Angela
Haypi Team

Hi! It seems that i can buy coins and the transaction is completed,but it wont show me the coins in the menu. I have tried it 3-4 times and still nothing. (android version - playstore // username: vigilant3_sp)

Also,is there a transaction of accounts from Apple to Android? It seems unfair to have to start from the beginning my account while i had invested so much in my Apple account. (username: vigilant3 ).

[support9]

Hi! It seems that i can buy coins and the transaction is completed,but it wont show me the coins in the menu. I have tried it 3-4 times and still nothing. (android version - playstore // username: vigilant3_sp)

Also,is there a transaction of accounts from Apple to Android? It seems unfair to have to start from the beginning my account while i had invested so much in my Apple account. (username: vigilant3 ).

Hi there,

We've given you corresponding suggestions and answers via private message. Please check and get back to us.

We're sorry for any inconvenience caused and thank you for your cooperation and support.

Best Regards,
Haypi Team

Hi support team. I purchased the 9 coin pack for two times but still got nothing . Please check. Thank you very much.
My username: xuankiem91
My email: kiem.phamxuan@gmail.com

[support9]

Hi support team. I purchased the 9 coin pack for two times but still got nothing . Please check. Thank you very much.
My username: xuankiem91
My email: kiem.phamxuan@gmail.com

Hi there,

Please make sure your purchases went through and also provide us the following info via private message or email:
1. your order numbers/transaction IDs;
2. date and time of purchase
3. Google wallet or Paypal ID

BTW, we would appreciate it a lot if you could refrain yourself from sending the same inquiry repeatedly via different methods.

Thank you for your understanding and cooperation and we're looking forward to hearing from you.

Best Regards,
Haypi Team

Hi,
I am having the same issue ... Please help