Chinese National Day Bug (CHDB)

How is the holiday:
1. Not received holiday rewards (superioritey + big money chest).
2. I spent all the energy resources of up to 5 hours GMT (because there was no news about special events).
3. At 6:00 GMT appeared information about activities (Legend Team Mode). Duration of this activity: "From 00:00 to 23:59 Oct 1st, 2015 (GMT)".

Without rewards and without the possibility to pass at least one "Legend Team Mode"...This is China's generosity?

...Where our holiday's rewards?
...Where compensation for an event bug (legendary team mode)?
...Why none of the players is no longer writing about the problems (about half have it)
...Where is a game support (do not answer letters)?

...Where is a technical support/moderator?