I bought coins...

I bought coins, but I didn't get them!!! I'm on iOS 8 and the latest version of the game, I am not jail broken, what do I do?! Also I'm on iPhone 6

Something weird is going on here ! Support check it out ...

[support9]

I bought coins, but I didn't get them!!! I'm on iOS 8 and the latest version of the game, I am not jail broken, what do I do?! Also I'm on iPhone 6

Hi xSlayin,

Please restart the game and check again.

If the coins are still failed to be delivered, could you please send your confirmation letter with your username and server no. to mltsupport@haypi.com? We'll check for you and get back to you with suggestions as soon as possible.

Looking forward to hearing from you. Please note that confirmation letter is necessary for us to verify the purchase, please DO include it in your inquiry. Thank you for your cooperation and support.

Best,
Angela
Haypi Team

I bought coins, but I didn't get them!!! I'm on iOS 8 and the latest version of the game, I am not jail broken, what do I do?! Also I'm on iPhone 6

Hi xSlayin,

Please restart the game and check again.

If the coins are still failed to be delivered, could you please send your confirmation letter with your username and server no. to mltsupport@haypi.com? We'll check for you and get back to you with suggestions as soon as possible.

Looking forward to hearing from you. Please note that confirmation letter is necessary for us to verify the purchase, please DO include it in your inquiry. Thank you for your cooperation and support.

Best,
Angela
Haypi Team

I restarted the game like 3 times BUT, I finally got them, i just had to wait like 9 hours sorry.

[support9]

I bought coins, but I didn't get them!!! I'm on iOS 8 and the latest version of the game, I am not jail broken, what do I do?! Also I'm on iPhone 6

Hi xSlayin,

Please restart the game and check again.

If the coins are still failed to be delivered, could you please send your confirmation letter with your username and server no. to mltsupport@haypi.com? We'll check for you and get back to you with suggestions as soon as possible.

Looking forward to hearing from you. Please note that confirmation letter is necessary for us to verify the purchase, please DO include it in your inquiry. Thank you for your cooperation and support.

Best,
Angela
Haypi Team

I restarted the game like 3 times BUT, I finally got them, i just had to wait like 9 hours sorry.

Hi there,

The issue might have been caused by the latency resulted from a rarely-seen communication error during your purchase operation. Anyway, it's good to hear that the issue got solved.

Hope you continue to enjoy the gameplay. If you have further questions about our game please feel free to contact us at: mltsupport@haypi.com.

Best,
Angela
Haypi Team