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Coins not received

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SnowAssassin

Newbie

Posts: 2

Joined: Tue Aug 12, 2014 6:44 am

Post Tue Aug 12, 2014 6:52 am

Coins not received

I bought two $26 bags of coins consecutively yesterday and the first came through instantly but the 2nd is still yet to arrive now 24hrs later.. I cant make any more transactions as i get a message from itunes saying ive already paid for this service and its awaiting the download process.. Im hoping we can resolve this before the digger mole sale ends please :D
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SnowAssassin

Newbie

Posts: 2

Joined: Tue Aug 12, 2014 6:44 am

Post Sat Aug 16, 2014 7:46 am

Re: Coins not received

Okay so nows its 5 days later and still nothing... Oh and still no reply from haypi? Not haypi jan... What a way to treat your paying customers ...
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Stavey

User avatar

Conqueror

Posts: 945

Joined: Sat Mar 23, 2013 6:31 am

Location: Middle-Earth

Post Sat Aug 16, 2014 8:10 pm

Re: Coins not received

It's better to send support a message rather than posting here on forums.
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support7

User avatar

Elite

Posts: 353

Joined: Wed Jul 21, 2010 2:55 am

Post Thu Aug 21, 2014 5:16 am

Re: Coins not received

Dear SnowAssassin,

Have you got your coin issue solved?
If not, please send us the receipt you received from iTunes to mltsupport@haypi.com. We will look into this for you ASAP.

Best Regards,
Vicky
Haypi team

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