Sun Jun 15, 2014 3:07 pm
Issue without communication error.
Okay, first there was the issue of my Solar Smite (which, by the way, even though experienced by another player who is also a mod has still not been addressed), now there's an issue with purchasing coins.
However, this time I wasn't told about any communications errors. During the respin, I ran out of coins. I simply bought 270, but when I canceled out, it told me I didn't have enough coins. I waited a good minute or two to see if it took time to process the request but nothing was confirmed.
So I confirmed the payment, and when I came out, I noticed I had been charged for 2 payments for a total of 540 coins.
Now, this is ridiculous, because I did not plan on buying more than 270, but ended up bringing my way up to VIP6 anyway.
I paid with a credit card. This happened about 30 minutes ago. There was NO, I repeat NO confirmation that the first one had been bought. And it also told me I DID NOT HAVE ENOUGH TO RESPIN, EVEN AFTER TRYING THE FIRST PURCHASE. So when I did the purchase again, it paid for it twice.
However, this time I wasn't told about any communications errors. During the respin, I ran out of coins. I simply bought 270, but when I canceled out, it told me I didn't have enough coins. I waited a good minute or two to see if it took time to process the request but nothing was confirmed.
So I confirmed the payment, and when I came out, I noticed I had been charged for 2 payments for a total of 540 coins.
Now, this is ridiculous, because I did not plan on buying more than 270, but ended up bringing my way up to VIP6 anyway.
I paid with a credit card. This happened about 30 minutes ago. There was NO, I repeat NO confirmation that the first one had been bought. And it also told me I DID NOT HAVE ENOUGH TO RESPIN, EVEN AFTER TRYING THE FIRST PURCHASE. So when I did the purchase again, it paid for it twice.