Monster Rank drop from Silver to Bronze

Ok so i upgraded my psycoe from bronze to silver and then stat bet it then i off my ipod. After going back into the game like 1 hour later i realise my psycoe was back to bronze with the silver deducted and the other psycoe that i used to fuse with was gone too. Furthermore my stats from the stat bet were still there though. Plz help , i dont have a screenshot but i am sure haypi can check from their datebase right ? ..

IGN : Bimboz

Wow you really had 4 S psychoes?

you dont need 4S psycoes to become silver lol

haha yeah i just tried it out just now for my neo, the description had me confused, i thought every fusion had to be S grade and lvl 50. Sorry my bad XD

No problem Now waiting for a support to reply :/

here you go...

[support7]

Dear players,
We are very sorry for this issue. We are looing into this now and are trying to fix it. Please kindly wait. thank you so much for your support.

Best Regards,
Vicky
The Lost Tower Team

[support7]

We have fixed this issue. please check if everything is okay now. thank u