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cannot login

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panache

Beginner

Posts: 43

Joined: Mon Dec 23, 2013 7:20 am

Post Thu Jan 09, 2014 2:56 am

cannot login

i try to login and it says "this username cannot be used"

i try signing into my account and it says "this username cannot be used"

i try to retrieve my password and it sends me to the hypai website but it says "nginx error" and you cannot do anything

my ign is : Panache
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Bullhead81

User avatar

Warlord

Posts: 2034

Joined: Wed May 30, 2012 10:59 pm

Location: Atlanta, Ga USA

Post Thu Jan 09, 2014 3:10 am

Re: cannot login

panache wrote:i try to login and it says "this username cannot be used"

i try signing into my account and it says "this username cannot be used"

i try to retrieve my password and it sends me to the hypai website but it says "nginx error" and you cannot do anything

my ign is : Panache

Looking at your username here on forums its panache without a capital P, have you tried that?
Also maintenance is going on right now for new update that needs to be downloaded
Last edited by Bullhead81 on Thu Jan 09, 2014 3:14 am, edited 1 time in total.

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Sinycal

Newbie

Posts: 1

Joined: Thu Jan 09, 2014 3:12 am

Post Thu Jan 09, 2014 3:13 am

Re: cannot login

Same thing for me, goes to 20% and says check internet connectivity, yet I can link to other games, I unistalled and even retried.
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panache

Beginner

Posts: 43

Joined: Mon Dec 23, 2013 7:20 am

Post Thu Jan 09, 2014 3:17 am

Re: cannot login

Yeah it's probably the matinence thing. I tried both capitalized and non capitalize
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bentox

Newbie

Posts: 1

Joined: Thu Jan 09, 2014 3:39 am

Post Thu Jan 09, 2014 3:40 am

Re: cannot login

Yeh i cant login too... :roll: :roll: :roll:
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support10

Elite

Posts: 138

Joined: Tue Jul 27, 2010 2:17 am

Post Thu Jan 09, 2014 7:07 am

Re: cannot login

Dear players,
The maintenance is over. Can you login now ?
Teresa
The Lost Tower Team
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WyattPower

Beginner

Posts: 76

Joined: Tue Nov 26, 2013 7:37 am

Post Thu Jan 09, 2014 8:02 am

Re: cannot login

I cannot log in. Just tried to. Goes to 20%. Then tells me to check internet connectivity.
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support7

User avatar

Elite

Posts: 353

Joined: Wed Jul 21, 2010 2:55 am

Post Fri Jan 10, 2014 8:41 am

Re: cannot login

Hello WyattPower,
can you login now? we fixed this issue at that time.

Please let us know if there is any update in this issue.

Vicky

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