Floor 5

Bug 1 - The support function in game is broken...

Bug 2 - I was top 100 PVP when appraisal happened yesterday and have 75,000+ prestige but I can't move to Floor 5. The system recognizes the prestige requirement but not the PVP one.

I'm definitely more concerned about bug 2.

[support10]

Hi,dear player
We have looked into the situation you encountered.Your prestige wasn't enough when the PVP weekly appraisal last Sunday(GMT.0).You can climb level 5 after the appraisal this Sunday (Dec.22).Please wait patiently.
Teresa
The Lost Tower Team