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please fix log in issue. make it 1st priority.

PostPosted: Wed Jan 21, 2015 6:19 pm
by mrmuscle
I have had a lot of login issue (maybe connected to lag issue) lately. I sometimes spend more than 30 minutes trying to log in . I think this issue should be 1st priority to fix. I have tried a few tricks that people here suggested. Sometimes it works but mostly doesn't. It can be very annoying . I run this game on iphone 4 with the lastest ios for iphone4. Use both high speed wifi and 3G to switch in case of login problem. Apparently by switching between wifi to data can sometimes resolve the issue but i don't think this is the way out. Please fix this asap.

Re: please fix log in issue. make it 1st priority.

PostPosted: Fri Jan 23, 2015 4:42 am
by support9
Hi there,

Sorry for any inconvenience caused. The team will improve it in the future updates.

Thank you for your unwavering support.

Best,
Angela
Haypi Team

Re: please fix log in issue. make it 1st priority.

PostPosted: Fri Jan 23, 2015 5:04 pm
by Stavey
I agree, it should be fixed ASAP as it's causing many people to leave the game each day.
Looks like your developers are having trouble fixing it, maybe it's time to hire new ones :!:

Re: please fix log in issue. make it 1st priority.

PostPosted: Fri Jan 23, 2015 7:17 pm
by MikeJP
Stavey wrote:I agree, it should be fixed ASAP as it's causing many people to leave the game each day.
Looks like your developers are having trouble fixing it, maybe it's time to hire new ones :!:


+infinity and beyond, pshhh next update, when after you decide to hand out free legendaries? lost already 3 good buds because of this

Re: please fix log in issue. make it 1st priority.

PostPosted: Sat Jan 24, 2015 8:12 pm
by ZjFaN3
lol the useless donkeys remove my comment

Re: please fix log in issue. make it 1st priority.

PostPosted: Sat Jan 24, 2015 11:51 pm
by iNokee
Haypi team - please rollback to previous version of the game to get rid of the log-in issues so everyone can play :cry:

Re: please fix log in issue. make it 1st priority.

PostPosted: Mon Jan 26, 2015 8:15 am
by support7
Dear player,
we are very sorry for any inconvenience caused by the login issue.
We are currently on version 1.0.8 and will try to accelerate the progress. Hopefully it will be available very soon so that we can get rid of the login issue.
Please be patient.
We are very sorry for any inconveniece caused and thank you so much for your support.
Best Regards,
Haypi Team