Item will not download

Bought some coins but never reseved them and will not download

[support7]

Dear player,

The download issue is possibly caused by the following: 1. If you exit the game when the transaction is being processed. 2. If your internet isn't under good condition. 3. When it's laggy in processing the transaction by iTunes. Your transaction may be processed after that.

If you have been charged but failed to get the coins, please tell us your username, server no., and receipt you received from iTunes, we will look into this for you.

Best Regards,
Vicky
Haypi Team