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Version 1.5 known bugs

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Bullhead81

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Warlord

Posts: 2034

Joined: Wed May 30, 2012 10:59 pm

Location: Atlanta, Ga USA

Post Wed Jun 18, 2014 4:55 am

Re: Version 1.5 known bugs

iNokee wrote:

Thanks Angela. Just an FYI that this is still a problem in the newly released 1.5.1 version

Nokee, probably a dumb question, but you did get update from app store? My game has cleared up all of the bugs from v1.5. Works well again.

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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Jun 18, 2014 5:05 am

Re: Version 1.5 known bugs

adrien289 wrote:I ran into a Sorcerey which is pretty rare and I couldnt catch it because the game forced me back to the Dice screen, I dont think there's a "run away" like pokemon @@. Please check if this occurs with other rare monsters.


Hi adrien289,

If you've defeated the target monster, you'll be kick out of the battlefield because the battle ends. Just for your information, that there's a cap set to battle turns, if you've reached the allowed turns, you'll also be kicked out of the battlefield.

Hope this can help.

Best,
Angela
Haypi Team
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iNokee

Beginner

Posts: 35

Joined: Sat Nov 16, 2013 10:06 pm

Post Wed Jun 18, 2014 5:10 am

Re: Version 1.5 known bugs

Bullhead81 wrote:
iNokee wrote:

Thanks Angela. Just an FYI that this is still a problem in the newly released 1.5.1 version

Nokee, probably a dumb question, but you did get update from app store? My game has cleared up all of the bugs from v1.5. Works well again.


Yep! I downloaded and installed the update straight from the app store. When I launched the game and realized that this bug still wasn't fixed, I went ahead and uninstalled the entire app, redownloaded it and reinstalled it all over again. Unfortunately it doesn't work still. GingerX is having the same issue and the only thing that seems to stand out is that we are both not running iOS 6+. I suspect that the new monster pic posting feature may be the culprit, as I'm guessing the code that is used for that feature relies on newer iOS elements that doesn't exist for older iOS versions.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Jun 18, 2014 5:11 am

Re: Version 1.5 known bugs

iNokee wrote: Thanks Angela. Just an FYI that this is still a problem in the newly released 1.5.1 version


Hi iNokee,

We would appreciate if you can explain in details:
1. what specific operations that have forced you back to the home screen
2. what is your phone memory
3. have you had many applications running under multi-tasking list (double tap Home button to access the bottom multi-tasking bar)

Looking forward to hearing from you. Your Apple OS version is a bit out-dated, we'd suggest you update it to enjoy smoother capatibility. Anyway, we'll also put forward the OS version info for test and see what we can find.

Best,
Angela
Haypi Team
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Bullhead81

User avatar

Warlord

Posts: 2034

Joined: Wed May 30, 2012 10:59 pm

Location: Atlanta, Ga USA

Post Wed Jun 18, 2014 5:19 am

Re: Version 1.5 known bugs

iNokee wrote:
Bullhead81 wrote:
iNokee wrote:

Thanks Angela. Just an FYI that this is still a problem in the newly released 1.5.1 version

Nokee, probably a dumb question, but you did get update from app store? My game has cleared up all of the bugs from v1.5. Works well again.


Yep! I downloaded and installed the update straight from the app store. When I launched the game and realized that this bug still wasn't fixed, I went ahead and uninstalled the entire app, redownloaded it and reinstalled it all over again. Unfortunately it doesn't work still. GingerX is having the same issue and the only thing that seems to stand out is that we are both not running iOS 6+. I suspect that the new monster pic posting feature may be the culprit, as I'm guessing the code that is used for that feature relies on newer iOS elements that doesn't exist for older iOS versions.


ios 5.1.1 could be the culprit, Im on 6.1.6, my game still crashes sometimes randomly but I think its becuase its ipod 8gb and worn out lol. But my game runs as good as it did in v1.4 now.

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Signature design by Stavey
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iNokee

Beginner

Posts: 35

Joined: Sat Nov 16, 2013 10:06 pm

Post Wed Jun 18, 2014 5:22 am

Re: Version 1.5 known bugs

support9 wrote:
iNokee wrote: Thanks Angela. Just an FYI that this is still a problem in the newly released 1.5.1 version


Hi iNokee,

We would appreciate if you can explain in details:
1. what specific operations that have forced you back to the home screen
2. what is your phone memory
3. have you had many applications running under multi-tasking list (double tap Home button to access the bottom multi-tasking bar)

Looking forward to hearing from you. Your Apple OS version is a bit out-dated, we'd suggest you update it to enjoy smoother capatibility. Anyway, we'll also put forward the OS version info for test and see what we can find.

Best,
Angela
Haypi Team



Hi Angela, please read my post that I posted above yours.

And to answer your questions..
1. There are no specific operations. Whenever I press the chat icon, regardless of what screen I am on, it causes the app to crash.
2. Phone memory is 6GB of free space out of total 16GB. That's plenty enough memory and shoudn't be a problem..
3. I have no other applications running on my phone (none in the multi-tasking list) other than TLT.

Thanks
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Jun 18, 2014 5:27 am

Re: Version 1.5 known bugs

iNokee wrote:Hi Angela, please read my post that I posted above yours.

And to answer your questions..
1. There are no specific operations. Whenever I press the chat icon, regardless of what screen I am on, it causes the app to crash.
2. Phone memory is 6GB of free space out of total 16GB. That's plenty enough memory and shoudn't be a problem..
3. I have no other applications running on my phone (none in the multi-tasking list) other than TLT.

Thanks


Hi iNokee,

Your Apple OS version is a bit out-dated, we'd suggest you update it to enjoy smoother capatibility. Anyway, we'll also put forward the OS version info for test and see what we can find.

Sincerely hope that you can enjoy the new chat feature soon.

Best,
Angela
Haypi Team
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