Hacked!

Hey this is Claire! How do I get my hacked account back?? I had a nearly bbronzed felicity:(

oh how was it hacked

I don't know! I only gave my password to one person and she's inactive! She quit months ago.

oh how was it hacked

I don't know! I only gave my password to one person and she's inactive! She quit months ago.

oh how was it hacked

never give out passwords.

I don't know! I only gave my password to one person and she's inactive! She quit months ago.

oh how was it hacked

I'm just saying it's kinda your fault that you gave out your password , but support "might" be able to retrieve your account back.
good luck.

Okay, I've learned my lesson. How do I get help?

I don't know! I only gave my password to one person and she's inactive! She quit months ago.

oh how was it hacked

I'm just saying it's kinda your fault that you gave out your password , but support "might" be able to retrieve your account back.
good luck.

[support9]

Okay, I've learned my lesson. How do I get help?

Hi claired,

If you've registered the game with a valid email address, you can retrieve your password via http://www.haypi.mobi/gm > Retrieve Password.

If you've failed to do it yourself, please feel free to send inquiry to mltsupport@haypi.com. We'll check and get back to you with corresponding suggestions.

Best Regards,
Angela
Haypi Team

Dearest Angela,
Thannk you for answering my question! I have my password, but all of my monsters are sold. There's probably no way to get them back, is there?

PM u in game...DoNt share account or password with anyone!!There are always many scammers around!Keep your account to yourself.

[support9]

Dearest Angela,
Thannk you for answering my question! I have my password, but all of my monsters are sold. There's probably no way to get them back, is there?

Hi claired,

Sorry for the delay in reply.
Haypi Monster: The Lost Tower offers an Account Recovery service. We can recover the missing items/monsters (NOTE: coins and money can't be recovered) for you in 30 days dated back from the day you apply for this service. However, please note that there's a cooldown for Account Recovery service. Once you've applied for the service, you WON'T be able to apply it again until 360 days later.

You can send an inquiry for Account Recovery service to mltsupport@haypi.com

Looking forward to hearing from you.

Best,
Angela
Haypi Team