Kicked out of haypi by new update??

I seem to be experiencing some technical difficulties here guys....

Is anyone else unable to play the Lost Tower after installing the new mandatory update?

I can't get past little Speedy loading the game in

How do we fix this?
Please help! I want to get back to my monsters!


-ckseak

[support9]

Hi ckseak,

We've tested and confirmed that your account is accessible. With the new update, more data is involved in the loading process, so it may take longer than previous. Please retry and give it more time.

Could you please give us the following:
1. what device you are currently using
2. what is your iOS version no.
3. Do you have enough device memory
4. could you please give us a brief description of your login issue (e.g. application shut off in the midst of loading process, loading gets stuck in xx% and then disconnected...etc.)

Looking forward to hearing from you.

Thank you for your cooperation and support.

Best,
Angela
Haypi Team

Hello Angela,

I am playing on my only device, the IPad 1st Gen 64G with iOS 5.1.1 ( the highest it goes )


So I click on the app
The first screen loads in with the news box over it.
I click close and am now at the title screen.
When I hit start, the loading box with our cute little speedy pops up and loads anywhere from 27% to 99% then crashes.

I have closed all apps, turned off my device ( multiple times) and the game still won't load me in


I can't afford another device to play on.. What can we do?

-CKseaK

Oh thank heavens! I don't know what changed but I am now able to play again! Thank you thank you thank you!

-ckseak

I have the same problem :/
Log in progress up to 43% and disconected...