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Do not come to the coin.

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Leancher

Newbie

Posts: 1

Joined: Tue Oct 18, 2016 4:34 pm

Post Tue Oct 18, 2016 8:30 pm

Do not come to the coin.

I bought 3 times to 9 coins, but coins came only 1 time.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Oct 19, 2016 2:49 am

Re: Do not come to the coin.

Hi Leancher,

Thank you for your purchases. Please check again and make sure the other two purchases went through successfully. If so, then please send an inquiry to monstersupport@haypi.com and include the following info:
1. username and server no.
2. package details
3. order numbers/transaction ids
4. time and date of purchases
5. your Google wallet account or Paypal ID

We'll check and get back to you with corresponding solutions as soon as possible after receiving the info above. We would also appreciate it a lot if you could refrain yourself from sending the same inquiry repeatedly via different methods.

Thanks again for your understanding and cooperation.

Best Regards,
Haypi Team

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