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Ladder not available

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couettou

Beginner

Posts: 49

Joined: Fri Jan 16, 2015 12:33 am

Post Tue Sep 27, 2016 5:16 pm

Ladder not available

Hi

The series of bug continue...
Impossible to fight on ladder and the position in ladder is the same for everyone : 999+ even if it's false.

I thank you for the compensation but one week of bug without being able to do anything is worth more than some gold coins in my opinion
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Sep 29, 2016 6:06 am

Re: Ladder not available

Hi there,

We've forwarded the issue to the team for a further check. The issue is fixed please check again and confirm.

Thank you for your unwavering support and understanding. We are deeply sorry about all the inconvenience caused.

Best Regards,
Haypi Team
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couettou

Beginner

Posts: 49

Joined: Fri Jan 16, 2015 12:33 am

Post Thu Sep 29, 2016 11:03 am

Re: Ladder not available

hi
It is indeeed possible to lay ladder again but my ranked dropped from 1 to 99..
All the positions are messed up, the best players are not even in top 50 positions...
It's only a matter of time to get back those position tho are only levels from 16 to 24 are in top 10 ...
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Sep 30, 2016 3:09 am

Re: Ladder not available

couettou wrote:hi
It is indeeed possible to lay ladder again but my ranked dropped from 1 to 99..
All the positions are messed up, the best players are not even in top 50 positions...
It's only a matter of time to get back those position tho are only levels from 16 to 24 are in top 10 ...


Hi there,

I'm sorry to inform you that the ladder ranking history got cleared as a result of the ladder fixing.

Sorry for any inconvenience caused and thank you for your cooperation.

Best Regards,
Haypi Team

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