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Unable to purchase coins

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bow4iverson1

Newbie

Posts: 4

Joined: Tue Dec 15, 2015 6:36 pm

Post Thu Dec 17, 2015 5:59 pm

Unable to purchase coins

Hello,

When I try to purchase coins, the screen it takes me to is blank and doesn't give me the option to do anything.

Also, if I go through paypal, do I receive the barbarian?

bow4iverson1
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Dec 23, 2015 4:54 am

Re: Unable to purchase coins

Dear player,
Thank you for your feedback. There is a coin purchase issue and we’re working on it. Sorry for the inconvenience and we will solve it asap. Below is the coin package information,
1- $1-- 9coins
2- $5 -- 50coins
3- $10 -- 120coins
4- $20 -- 270coins
5- $50 -- 750coins
6- $100 -- 1600coins
For your current coins purchasing issue, we advise you to transfer the money to our public account haypiinc@hotmail.com through paypal , then inform us your paypal account(i.e. the email address), your name, the transaction number, total amount and date, and also your haypi monster account name. We will add the coins manually after confirming your payment.

Yours
Support
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Dec 23, 2015 4:58 am

Re: Unable to purchase coins

Hi,

If that's a coin purchase for the first time, you're still qualified to get the
Barbarian as a reward. :lol: Don't forget to send us your purchase information as mentioned. Thanks!


Best
Jane
Haypi Team
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Huskylove

Newbie

Posts: 2

Joined: Mon Feb 29, 2016 11:59 pm

Post Tue Mar 01, 2016 1:52 pm

Unable to purchase coins

I don't have paypal I have google play a lot of us have google play and the game wont let us bye coins I check it everyday and it still aint fixed I am thinking of quitting the game because of this bug
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Mar 03, 2016 3:00 am

Re: Unable to purchase coins

Huskylove wrote:I don't have paypal I have google play a lot of us have google play and the game wont let us bye coins I check it everyday and it still aint fixed I am thinking of quitting the game because of this bug



Hi there,

We are sorry for the inconvenience. Please check your private message for our temporary solution.

Thank you for your unwavering support and understanding.

Best,
Haypi Team

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