Hi Aubameyeus,
Could you please tell us the following:
1. username and server no.
2. app name (we have some collaborator's versions in store as well so we need to figure out which application for troubleshooting)
3. app version no.
4. android OS version no.
The more details you provide, the quicker we are able to get back to you with corresponding suggestions.
BTW, for temporary solution, you can send payment to Paypal instead.
Haypi's official Paypal account is Haypi Co., Ltd. (
haypiinc@hotmail.com)
After making the payment for coin packages, please email
monstersupport@haypi.com with the following details:
1. transaction id
2. payment date
3. your Paypal account
4. coin package details
We'll check, verify the payment and then deliver the coins.
Best Regards,
Angela
Haypi Team
P.S. The following coin packages are FYI:
$ 0.99 A couple of coins
$4.99 A bag of coins
$9.99 A satchel of coins
$19.99 A box of coins
$49.99 A chest of coins
$99.99 A barrel of coins