Pal bug

my pal Randumb reached lv15 but I didn't get skill book chest Support plz check

[Koenaj]

Have you made sure your PAL claimed your Monster gift?

Yes I gave him boopie

[Koenaj]

Did he accept it too? You can only claim the reward if your PAL actually claimed the monster.

K I'll ask him I send him a monster the only thing I know I'll wait for his reply

My pal didn't receive my boopie

[support9]

My pal didn't receive my boopie

Hi Wizardy,

Could you please give me more details:
1. your username and server no.(case-sensitive)
2. your pal's username and server no.(case-sensitive)
3. an estimated time of the monster(boopie) gifting
4. Is the Boopie still in your account or not?

Looking forward to hearing from you.

Best,
Angela

Boopie not in my account
Pal name:Randumb
My name:Wizardy
Server 604
Boopie was given yesterday

Monster gifted

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[support9]

Boopie not in my account
Pal name:Randumb
My name:Wizardy
Server 604
Boopie was given yesterday

Hi Wizardy,

Could you please give me more details about the Boopie you've gifted to Randumb?
1. monster level
2. monster gender
3. monster skills(if any)
4. monster equipment(if any)
5. monster talent(if any)
6. estimated time about the gifting (e.g. GMT xx:xx:xx on Jan.11th)

The more details you provide, the quicker we are able to identify the issue and get back to you with correspondent suggestions or solution.

Looking forward to hearing from you.

Best,
Angela
Haypi Team