Sat Mar 15, 2014 10:50 am
Still waiting
Seeing how sending tickets has no effect, I'll start to target the Bug Section.
On mid-October, I opened approximately 40 Eggs, getting Pegasus the first round and Bahamut after opening about 25 eggs.
However, neither of the monsters appeared in my list, nor did any of the other monsters I obtained during the cracks.
I sent a ticket to the Support fairly quick, as I didn't spend ±$300 for nothing.
After a day or two, I got a respond saying I didn't get the named monsters, however, they were ''nice'' enough to add all the leftover Buds and Glazelles to my collection.
After sending a few more tickets to the support, it became clear to me that it was hopeless, seeing how they can't even speak decent English, let alone solve a problem in an international game.
I HOPE this problem can finally be solved, after almost half a year and about a dozen of complaints later, otherwise, I guess this'll show the community how Haypi deals with their customers.
I will patiently await Supports reply, as I haven't been doing anything else for the past months.
On mid-October, I opened approximately 40 Eggs, getting Pegasus the first round and Bahamut after opening about 25 eggs.
However, neither of the monsters appeared in my list, nor did any of the other monsters I obtained during the cracks.
I sent a ticket to the Support fairly quick, as I didn't spend ±$300 for nothing.
After a day or two, I got a respond saying I didn't get the named monsters, however, they were ''nice'' enough to add all the leftover Buds and Glazelles to my collection.
After sending a few more tickets to the support, it became clear to me that it was hopeless, seeing how they can't even speak decent English, let alone solve a problem in an international game.
I HOPE this problem can finally be solved, after almost half a year and about a dozen of complaints later, otherwise, I guess this'll show the community how Haypi deals with their customers.
I will patiently await Supports reply, as I haven't been doing anything else for the past months.
!
