FAQ  •  Register  •  Login

Log in ... and ladder

<<

Atraeyu

Newbie

Posts: 3

Joined: Wed Feb 05, 2014 8:46 pm

Post Wed Feb 05, 2014 9:10 pm

Log in ... and ladder

There was a ladder match issue I was having that has probably been brought up already, but it consisted of my getting to the end of the battle and being one hit away from winning and it froze, yet I could still change battle speed, text in the chat rooms etc. It's happened numerous times.

The real issue though is my inability to log in at the moment. I have the most recent, updated version. My log in just sat there saying 'connecting' for a while and then went back to the home page. I tried changing my password and it says incorrect password to anything I change it to, successfully in the management screen on browser, and does the same time out thing with old password.

If I uninstall and install again will I lose my progress? I assume no, but I'd like to make sure.

Thanks.
-Atraeyu
<<

Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Wed Feb 05, 2014 9:16 pm

Re: Log in ... and ladder

As far as I know, re-installing the game won't delete your account, as it is accessible via any Android device, not only yours. However, a lot of people are having the log-in error at the moment, so I'm pretty sure reinstalling won't fix it.
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

Image
<<

Atraeyu

Newbie

Posts: 3

Joined: Wed Feb 05, 2014 8:46 pm

Post Wed Feb 05, 2014 9:26 pm

Re: Log in ... and ladder

Ah. Fair enough. I won't try the re-install thing yet then, though that was my logic too. Any sort of rough time frame on a fix? Hours, days, weeks?
<<

Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Wed Feb 05, 2014 9:49 pm

Re: Log in ... and ladder

According to another post in the Forum, Support is on ''holiday'' till February 7th, so I expect it to be fixed this Friday!
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

Image
<<

Atraeyu

Newbie

Posts: 3

Joined: Wed Feb 05, 2014 8:46 pm

Post Wed Feb 05, 2014 11:39 pm

Re: Log in ... and ladder

Alright. Thanks.

Return to Bug Report

Who is online

Users browsing this forum: No registered users and 5 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.