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Result Error

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sheneL22

Newbie

Posts: 5

Joined: Sun Sep 08, 2013 3:07 am

Post Sun Sep 08, 2013 3:24 am

Result Error

Good Day!, im sheneL22 from server 41 of haypi monster, i was playing miracle sea 3 and defeated the boss, It took me to the wheel screen, the wheel was blank, and then all these error boxes popped up one after the other, there had to be at least 50. They all said result error. Now every time I log into the game it takes me back to the wheel and all the error messages pop up. I've tried reinstalling the game but still not working. Please fix my account. THANK YOU VERY MUCH!!!
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Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Sun Sep 08, 2013 7:28 am

Re: Result Error

That's weird, I haven't see that one before :?...
I've had the pop-up message before, that made me unable to do anything, but I fixed it by rejoining my WiFi connection.

Best of luck!
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

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Stavey

User avatar

Conqueror

Posts: 945

Joined: Sat Mar 23, 2013 6:31 am

Location: Middle-Earth

Post Mon Sep 09, 2013 4:17 pm

Re: Result Error

I have had same issues but if i just restart the game it works fine , although it's annoying when it gives you an error message 100 times and you can't click "ok" and more keeps popping up and the only solution is to restart the game..
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support7

User avatar

Elite

Posts: 353

Joined: Wed Jul 21, 2010 2:55 am

Post Mon Mar 03, 2014 10:20 am

Re: Result Error

Dear player,

We are sorry for this issue.Currently, we haven't figured out the source of this issue, therefore, we can only help fix it for players as individuals. If you encounter this issue again, please contact us at monstersupport@haypi.com with your username and server no., we will fix this issue for you first. And we will keep looking into it until it's fixed. Thank you.
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Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Mon Mar 03, 2014 12:24 pm

Re: Result Error

This player has been left to his own for half a year. You actually think (s)he'll still be playing after 6 months of not being able to log in?
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

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MasterWill

Conqueror

Posts: 1094

Joined: Sat Jan 05, 2013 3:38 pm

Post Mon Mar 03, 2014 1:56 pm

Re: Result Error

Koenaj wrote:This player has been left to his own for half a year. You actually think (s)he'll still be playing after 6 months of not being able to log in?


LOL
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zawsze21

Newbie

Posts: 2

Joined: Sat Jun 11, 2016 3:16 am

Post Thu Jun 16, 2016 7:00 pm

Re: Result Error

support7 wrote:Dear player,

We are sorry for this issue.Currently, we haven't figured out the source of this issue, therefore, we can only help fix it for players as individuals. If you encounter this issue again, please contact us at monstersupport@haypi.com with your username and server no., we will fix this issue for you first. And we will keep looking into it until it's fixed. Thank you.

Can u help me too ? i restarted the game but it still pop : Result error thousand time . dont know what to do
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Jun 17, 2016 5:02 am

Re: Result Error

zawsze21 wrote:
support7 wrote:Dear player,

We are sorry for this issue.Currently, we haven't figured out the source of this issue, therefore, we can only help fix it for players as individuals. If you encounter this issue again, please contact us at monstersupport@haypi.com with your username and server no., we will fix this issue for you first. And we will keep looking into it until it's fixed. Thank you.

Can u help me too ? i restarted the game but it still pop : Result error thousand time . dont know what to do


Hi,

We've checked and confirmed the accessibility of your account. Please completely exit the app and then relogin via MY ACCOUNT option.

If the Result Error issue still lasts, please feel free to contact us at monstersupport@haypi.com.

Best,
Haypi Team
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✴Dracopyre

Citizen

Posts: 91

Joined: Tue May 03, 2016 1:45 am

Post Fri Jun 17, 2016 8:57 pm

Re: Result Error

Why have non of you admins responded to my mail?
I have so many mail and posts with no replies!!!!
I ask about the +6 upgrade abilities question post....
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Jun 21, 2016 3:06 am

Re: Result Error

✴Dracopyre wrote:Why have non of you admins responded to my mail?
I have so many mail and posts with no replies!!!!
I ask about the +6 upgrade abilities question post....


Hi,

Concerning the fact that we've already given official warning about your temporary chat ban with necessary info included, if you irrationally refuse to introspect, or if you continue to give lame excuses, we don't see there'll be any better way for us to communicate.

With regard to the upgrade abilities question, would you mind specifying with which method you reached out to us?
If you've posted it on forum, please share the link in your reply. There's chance for us to overlook thread/post in case that it sank amongst the upcoming new posts/threads.

If you've contacted via in-game mailing system or via monstersupport@haypi.com, please specify it so that we can help you confirm the status of the inquiry.

Sorry for any inconvenience caused.

Best,
Haypi Team

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