Please help me,thanks

Hello servicer,

I have reflected this issue in the 4/28.
I spend NT$150.00 to purchasing "A bag of coins" once and system appears purchasing success.
But My account's coins still zero and I have received the purchasing e-mail.
I have reflected this issue and mail to support and service mail many times,but nobody answer me.
Please check the record and help me to solve it,thanks!
My original account id is HA_838969 and register id is letterchen.

Have you tried reinstalling the game? ._. ? while waiting for their response?

Have you tried reinstalling the game? ._. ? while waiting for their response?

Yes,I wait their response six days.

But they don't response to me.

[support87]

Hi,

I have contacted my colleagues, they have credited your account. And I'm really sorry for the delay.

If you need anything else, please let me know.

Hi,

I have contacted my colleagues, they have credited your account. And I'm really sorry for the delay.

If you need anything else, please let me know.

Hi,

Yes,I have received the coins today.

Thanks for your help.^^