FAQ  •  Register  •  Login

Help! Pls Help! SoS!!

<<

KitdoZhe

Newbie

Posts: 1

Joined: Sun May 26, 2013 10:05 pm

Post Sun May 26, 2013 10:08 pm

Help! Pls Help! SoS!!

I buy coin... About 2/3 times alrdy! Didnt receive at all!! Please paid me back! Pls...

Fix the pop out problem pls? Always play till half will pop out, and need to relog...
<<

Lexoph

User avatar

Lord

Posts: 1525

Joined: Sat Feb 16, 2013 2:10 pm

Location: Hidden

Post Mon May 27, 2013 12:42 am

Re: Help! Pls Help! SoS!!

Hi there!

May I ask for how long have you been waiting for for the coins to arrive?

Ailsa (one of the support staff) confirmed to me that there is a delay when purchasing gold coins.

Please allow up to a few hours after purchasing for them to arrive to your account.

If you haven't received it yet for quite a while - if it takes more than a day, or even half a day, I would recommend sending an inquiry to Haypi Monster Support at:
monstersupport@haypi.com
Note that there is also a link to contact support in-game:
Menu > Help > Support (fill out the form)

Good luck!
Quitted!

"The past is history, the future is a mystery
and today is a gift."

Image

Haypi Monster S11: Lexoph

Return to Bug Report

Who is online

Users browsing this forum: No registered users and 2 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.