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Stuck in pvp

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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Nov 21, 2014 2:47 am

Re: Stuck in pvp

dogao123 wrote:Get Stucked too, that's nothing good, will lose my rewards and xp :(

SERVER 3101

username : dogao123


Hi dogao123,

Please give us your room id as well.

Looking forward to hearing from you.

Best,
Angela
Haypi Team
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jsosper

Newbie

Posts: 2

Joined: Mon Nov 24, 2014 3:17 pm

Post Mon Nov 24, 2014 3:33 pm

Re: Stuck in pvp

Adriann2805 it stuck in room PVP bug. I need fix him.
He is in server 3101
Id. Room 4983
Username: adriann2805
Last edited by jsosper on Mon Nov 24, 2014 6:54 pm, edited 3 times in total.
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dogao123

Newbie

Posts: 5

Joined: Fri Nov 21, 2014 1:52 am

Post Mon Nov 24, 2014 6:45 pm

Re: Stuck in pvp

Igot stuck again, this is sad
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Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Mon Nov 24, 2014 9:19 pm

Re: Stuck in pvp

dogao123 wrote:Igot stuck again, this is sad

Hi dogao123,

Could you please state the following:

    1. problem account name
    2. server no.
    3. PVP room id
This will ensure a faster fix for your problem.

Best of luck!

Koen
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

Image
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Nov 25, 2014 2:37 am

Re: Stuck in pvp

jsosper wrote:Adriann2805 it stuck in room PVP bug. I need fix him.
He is in server 3101
Id. Room 4983
Username: adriann2805


Hi jsosper,

The PVP room issue on adriann2805 has been fixed.

Thank you for your support.

Best,
Angela
Haypi Team
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xxR3B3Lxx

Newbie

Posts: 10

Joined: Sun Nov 09, 2014 2:01 pm

Post Tue Nov 25, 2014 5:53 pm

Re: Stuck in pvp

Server 3101
Username: xxR3B3Lxx
Stuck in pvp again....
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Nov 26, 2014 2:35 am

Re: Stuck in pvp

Hi dogao123 & xxR3B3Lxx,

We've searched through logs and found your respective rooms and fixed the issues for both of you.

Please check and confirm. Sorry for the inconvenience, please post your pvp room id together with your username and server no. for a prompt solution.

Thank you for your cooperation and support.

Best,
Angela
Haypi Team
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dogao123

Newbie

Posts: 5

Joined: Fri Nov 21, 2014 1:52 am

Post Thu Nov 27, 2014 12:38 am

Re: Stuck in pvp

Get stuck again, 3 times this week,pls fix it, i cant keep playing a game when becomes unplayable
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dogao123

Newbie

Posts: 5

Joined: Fri Nov 21, 2014 1:52 am

Post Thu Nov 27, 2014 12:39 am

Re: Stuck in pvp

Server 3101
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Nov 27, 2014 5:16 am

Re: Stuck in pvp

Hi dogao123,

We've checked and found your problem room and fixed it for you. Please check and confirm.

Please include your room id from now on so that we can give you a prompt solution.

Thank you for your cooperation and support.

Best,
Angela
Haypi Team
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