cant log in

I recently updated the game but it says I user not found but I can't use my username to create a new account.
I love playing this game and don't want to stop please help. I've been here for some of the beta and enjoyed it all. I just don't want to fall back to 1 after being level 16. PLEASE FIX THIS...

It is the same with me

Me neither...

[support9]

Me neither...

Hi there,

tested and confirmed that TimTim account is accessible. Please check your network connection or stability and try again. Any other questions please feel free to pm us, contact in-game support or reach monstersupport@haypi.com

[support9]

It is the same with me

Could you please check and confirm the correct spelling of your Haypi Monster username? So that we can test and check for you.

You can feel free to pm me the correct account name and server no. Thank you for your cooperation and support.

[support9]

I recently updated the game but it says I user not found but I can't use my username to create a new account.
I love playing this game and don't want to stop please help. I've been here for some of the beta and enjoyed it all. I just don't want to fall back to 1 after being level 16. PLEASE FIX THIS...

Hi zsudezko,

We'll check and see what we can do. This may take us a while, please be patient and we'll keep you posted for news. Thank you for your cooperation and support.

Im also having a hard time logging in game and also here at the forums.
I encountered this just now and earlier last week.
My connection is OK and tested with other online iOS games.
It seems to be that HM is the matter.
Please help check.

Btw, it keeps on saying, "Please connect to the network."
I can play other online games and its just Haypi Monster that malfunctions like this.