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hard login/login time out

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1thanziah0

Newbie

Posts: 11

Joined: Mon Jul 25, 2016 7:22 am

Post Tue Aug 09, 2016 8:07 am

hard login/login time out

I had a hard time playing because of that problem..i really enjoy playing it even though its always crashing down..but at this point, i think i had enough of that crashing and login problems..if this doesn't fix now then i think i have to quit playing it..too bad for me but i have no choice..great game but hope u fix it so others who want to play it still enjoy to play this game.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Aug 10, 2016 1:12 am

Re: hard login/login time out

Hi there,

Sorry for any inconvenience caused. The login issue was addressed soon afterwards.

If there's any other problems or questions please don't hesitate to contact us at monstersupport@haypi.com.

Thanks again for your unwavering support and love.

Best,
Haypi Team
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1thanziah0

Newbie

Posts: 11

Joined: Mon Jul 25, 2016 7:22 am

Post Tue Aug 23, 2016 4:59 am

Re: hard login/login time out

Same again..i know when the only problem is my connection coz it says connection failed..try to restart the game..but now,, "log in time out" issue again..this game is great..love it ven though it crashes everytime i play it for long..
But i hope that issue can be fix..i dont know what was that lof in time out purpose..so i hope this issue wont take too long..
Tnx
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1thanziah0

Newbie

Posts: 11

Joined: Mon Jul 25, 2016 7:22 am

Post Mon Aug 29, 2016 2:07 am

Re: hard login/login time out

Hi there!! I have the same issue again so maybe i should ask what does that log in time out mean and how long does it takes for me to log in again..

Tnx..
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Aug 29, 2016 3:12 am

Re: hard login/login time out

Hi there,

Sorry for any inconvenience caused. We've noticed the issue and is now working on it. It would take a while, please be patient.

Again we apologize for the inconvenience. Thank you for your unwavering support.

Best,
Haypi Team
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1thanziah0

Newbie

Posts: 11

Joined: Mon Jul 25, 2016 7:22 am

Post Mon Aug 29, 2016 3:58 am

Re: hard login/login time out

Tsss..thats it..i think this forum is no longer active..
Nevermind about the problems..
Keep that up..

Outta here

:?:
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1thanziah0

Newbie

Posts: 11

Joined: Mon Jul 25, 2016 7:22 am

Post Tue Aug 30, 2016 3:42 am

Re: hard login/login time out

Still nothing happens..
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Aug 30, 2016 6:40 am

Re: hard login/login time out

1thanziah0 wrote:Still nothing happens..


Hi there,

We are sorry about any inconvenience caused by the server issue earlier today. The issue was addressed around 04:30 AM GMT. Sorry again for the inconvenience and thank you for your unwavering support.

Best,
Haypi Team
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ricardoo

Newbie

Posts: 1

Joined: Mon Aug 29, 2016 11:21 pm

Post Tue Aug 30, 2016 11:49 pm

Re: hard login/login time out

Hi, today i could login!!

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