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Still having trouble with logging in

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Jbloggsy

Newbie

Posts: 20

Joined: Tue May 31, 2016 11:57 am

Post Fri Jun 10, 2016 11:32 pm

Still having trouble with logging in

I am still having trouble with logging into to my game, is the servers down or something as i would really like to play it! as i have been trying to play it since 20 past 7!


any info would be nice
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TripleSSS

Newbie

Posts: 1

Joined: Sat Jun 11, 2016 2:01 am

Post Sat Jun 11, 2016 2:02 am

Re: Still having trouble with logging in

My game cant connect either. I think the server is def down
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patypus4

Newbie

Posts: 2

Joined: Sat Jun 11, 2016 5:43 am

Post Sat Jun 11, 2016 5:45 am

Re: Still having trouble with logging in

I think they're too busy getting Dragon Boat Festival crazy over there! :roll:
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Jbloggsy

Newbie

Posts: 20

Joined: Tue May 31, 2016 11:57 am

Post Sat Jun 11, 2016 9:56 am

Re: Still having trouble with logging in

they need to sort it out :lol:
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lsmit21

Newbie

Posts: 1

Joined: Sat Jun 11, 2016 9:18 pm

Post Sat Jun 11, 2016 9:25 pm

Re: Still having trouble with logging in

Yeah I just started this game a few days ago and for 2/3 of those days I haven't been able to play, I just told my friends about this game too so this wouldn't be a good first impression... :cry:
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Jun 12, 2016 6:56 am

Re: Still having trouble with logging in

Hi there,

Sorry for the inconvenience. The server issue was addressed around 04:20 AM GMT today please check again and confirm. We'll send compensation to all affected players within 72hrs. Please pay attention to your Reward Center or mail attachment to avoid unnecessary losses.

Thanks again for your unwavering support and love.

Best,
Haypi Team
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zawsze21

Newbie

Posts: 2

Joined: Sat Jun 11, 2016 3:16 am

Post Thu Jun 16, 2016 4:29 pm

Re: Still having trouble with logging in

support9 wrote:Hi there,

Sorry for the inconvenience. The server issue was addressed around 04:20 AM GMT today please check again and confirm. We'll send compensation to all affected players within 72hrs. Please pay attention to your Reward Center or mail attachment to avoid unnecessary losses.

Thanks again for your unwavering support and love.

Best,
Haypi Team

Oh cmon , again ?
I cant logging now.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Jun 17, 2016 3:11 am

Re: Still having trouble with logging in

zawsze21 wrote:Oh cmon , again ?
I cant logging now.


Hi,

Sorry for any inconvenience caused. The issue was addressed around 05:00 PM GMT June.16th.

Again, we apologize for the inconvenience. Thank you for your unwavering support and love.

Best,
Haypi Team

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