Can't log into the game

Dear Haypi Monster team,

I can't log into Haypi Monster game and it stucks in connecting screen.

Please help me to fix this problem

Thank you,

Hung

[support9]

Hi Hung,

Should be OK now. Please check


Yours
Jane
Haypi Team

I also can't log in and am having the same troubles on Saturday, December 26.

I cannot log in either. I keep getting a time out error. My internet is working perfectly fine so are all the other apps I have as well. This is the only app on my phone that isn't working.

Dear Haypi Monster team,

I used to play on an ipad now i have an android tablet. I understand i cant move over platforms but i cant seem to get into the game to create a new account? Please help me.

hello good day haypi team i'm kaizzer001 i have a big problem about the game
i cant log in for 1week it always says "connection failed please restart the game" so can you fix this i really really want to continue playing haypi monster i need your urgent action thank you very much.

from kaizzer001

[support9]

Hi there,

There are connection problem on s3102 for android devices. We're checking on that.


Yours
Jane
Haypi Team

To Haypi Monster Team,

Hi my IGN is Ecstatic. I cant seem to login. I kept getting an error message saying "Lost connection. Please log in again" on the connecting part. I have been experiencing this for a couple of days now. I tried reinstallng the game but still getting the same error.

PS: Haypi Monster is the only app on my tablet thats having this problem. My internet connection is fine.

Please help. I really like the game.

Dear Haypi Monster Team, IGN : iVision I am having the same problem of login in as well. Keeps saying communication failed, check internet. But my internet working just fine. Please help.

[support9]

Hi there,

The connection issue has been fixed. We are sorry for any inconvenience caused.

Thank you for your unwavering support.

Best,
Haypi Team