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Can't log into the game

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hunghonga3

Newbie

Posts: 7

Joined: Mon Mar 18, 2013 1:16 pm

Post Sat Dec 19, 2015 5:57 pm

Can't log into the game

Dear Haypi Monster team,

I can't log into Haypi Monster game and it stucks in connecting screen.

Please help me to fix this problem

Thank you,

Hung
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Dec 23, 2015 5:42 am

Re: Can't log into the game

Hi Hung,

Should be OK now. Please check :lol:


Yours
Jane
Haypi Team
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reapersgirl

Newbie

Posts: 1

Joined: Sat Dec 26, 2015 2:49 pm

Post Sat Dec 26, 2015 2:51 pm

Re: Can't log into the game

I also can't log in and am having the same troubles on Saturday, December 26.
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bow4iverson1

Newbie

Posts: 4

Joined: Tue Dec 15, 2015 6:36 pm

Post Sat Dec 26, 2015 11:16 pm

Re: Can't log into the game

I cannot log in either. I keep getting a time out error. My internet is working perfectly fine so are all the other apps I have as well. This is the only app on my phone that isn't working.
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nosiepops

Newbie

Posts: 1

Joined: Mon Jan 04, 2016 4:10 pm

Post Mon Jan 04, 2016 4:13 pm

Re: Can't log into the game

Dear Haypi Monster team,

I used to play on an ipad now i have an android tablet. I understand i cant move over platforms but i cant seem to get into the game to create a new account? Please help me.
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kaizzer001

Newbie

Posts: 1

Joined: Tue Jan 05, 2016 5:48 am

Post Tue Jan 05, 2016 5:54 am

Re: Can't log into the game

hello good day haypi team i'm kaizzer001 i have a big problem about the game
i cant log in for 1week it always says "connection failed please restart the game" so can you fix this i really really want to continue playing haypi monster i need your urgent action thank you very much.

from kaizzer001
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Jan 06, 2016 3:22 am

Re: Can't log into the game

Hi there,

There are connection problem on s3102 for android devices. We're checking on that.


Yours
Jane
Haypi Team
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Ecstatic_481

Newbie

Posts: 1

Joined: Sat Mar 12, 2016 10:16 pm

Post Sat Mar 12, 2016 10:19 pm

Re: Can't log into the game

To Haypi Monster Team,

Hi my IGN is Ecstatic. I cant seem to login. I kept getting an error message saying "Lost connection. Please log in again" on the connecting part. I have been experiencing this for a couple of days now. I tried reinstallng the game but still getting the same error.

PS: Haypi Monster is the only app on my tablet thats having this problem. My internet connection is fine.

Please help. I really like the game.
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iVision

Newbie

Posts: 1

Joined: Sun Mar 13, 2016 4:29 am

Post Sun Mar 13, 2016 4:31 am

Re: Can't log into the game

Dear Haypi Monster Team, IGN : iVision I am having the same problem of login in as well. Keeps saying communication failed, check internet. But my internet working just fine. Please help.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Mon Mar 14, 2016 4:48 am

Re: Can't log into the game

Hi there,

The connection issue has been fixed. We are sorry for any inconvenience caused.

Thank you for your unwavering support.

Best,
Haypi Team
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