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Login Problem

PostPosted: Mon Apr 27, 2015 5:31 pm
by Jilu1234
Dear Haypi Team,

I cannot login anymore and I'm a daily user. Can you Plesse help me?
Is there something wrong with the Website?
Besteht regard
Jilu1234

Re: Login Problem

PostPosted: Tue Apr 28, 2015 3:27 am
by support9
Hi there,

We've submitted your case for a further check. Please be patient.

Any feedback or updates we'll keep you posted. Sorry for any inconvenience caused.

Thank you for your unwavering support and understanding.

Re: Login Problem

PostPosted: Tue Apr 28, 2015 9:11 am
by support9
Jilu1234 wrote:Dear Haypi Team,

I cannot login anymore and I'm a daily user. Can you Plesse help me?
Is there something wrong with the Website?
Besteht regard
Jilu1234


Hi there,

We've fixed your account issue, please check again and confirm.

Sorry for any inconvenience caused.

Best,
Angela
Haypi Team

Re: Login Problem

PostPosted: Thu Jul 30, 2015 3:34 pm
by yusukegodai
Dear haypi team

I cant login to the game haypi monster,can help me please id
yusukegodai

Thanks for attention

Re: Login Problem

PostPosted: Fri Jul 31, 2015 3:33 am
by support9
yusukegodai wrote:Dear haypi team

I cant login to the game haypi monster,can help me please id
yusukegodai

Thanks for attention



Hi there,

We've checked and confirmed that both server and your account are accessible. Please make sure your network connection is stable. Switch between WIFI and/or 3G/4G network and then try again.

Any other questions please feel free to let us know. You can send inquiries directly to monstersupport@haypi.com

Best,
Angela
Haypi Team