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Login Problem

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Jilu1234

Newbie

Posts: 3

Joined: Mon Apr 27, 2015 5:17 pm

Post Mon Apr 27, 2015 5:31 pm

Login Problem

Dear Haypi Team,

I cannot login anymore and I'm a daily user. Can you Plesse help me?
Is there something wrong with the Website?
Besteht regard
Jilu1234
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Apr 28, 2015 3:27 am

Re: Login Problem

Hi there,

We've submitted your case for a further check. Please be patient.

Any feedback or updates we'll keep you posted. Sorry for any inconvenience caused.

Thank you for your unwavering support and understanding.
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Apr 28, 2015 9:11 am

Re: Login Problem

Jilu1234 wrote:Dear Haypi Team,

I cannot login anymore and I'm a daily user. Can you Plesse help me?
Is there something wrong with the Website?
Besteht regard
Jilu1234


Hi there,

We've fixed your account issue, please check again and confirm.

Sorry for any inconvenience caused.

Best,
Angela
Haypi Team
<<

yusukegodai

Newbie

Posts: 1

Joined: Thu Jul 30, 2015 3:26 pm

Post Thu Jul 30, 2015 3:34 pm

Re: Login Problem

Dear haypi team

I cant login to the game haypi monster,can help me please id
yusukegodai

Thanks for attention
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Jul 31, 2015 3:33 am

Re: Login Problem

yusukegodai wrote:Dear haypi team

I cant login to the game haypi monster,can help me please id
yusukegodai

Thanks for attention



Hi there,

We've checked and confirmed that both server and your account are accessible. Please make sure your network connection is stable. Switch between WIFI and/or 3G/4G network and then try again.

Any other questions please feel free to let us know. You can send inquiries directly to monstersupport@haypi.com

Best,
Angela
Haypi Team

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