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Unable to log on after upgrading to ios8

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snzpt77

Newbie

Posts: 5

Joined: Tue Jul 09, 2013 7:18 am

Post Mon Sep 29, 2014 5:07 am

Unable to log on after upgrading to ios8

Hi,
I am experiencing problems with Haypi Monster ever since I upgraded my OS version to iOS8.

I was logged out after , after i logged back in, there is this white bar which comes up at the centre of the screen. I am unable to click on anything on the screen. The white bar can't be clicked away.

I tried resetting my phone, re-loading the app and restarting my phone, the white bar still appears. it's similar between all my devices, from my iPhone6 to iPhone 4s and even my iPad.

Anybody encounter this problem and how do you fix it? is it a problem with the app's compatibility with the new iOS8?
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dggamer

Baron

Posts: 172

Joined: Mon Sep 16, 2013 8:27 pm

Post Mon Sep 29, 2014 10:09 am

Re: Unable to log on after upgrading to ios8

Haha you upgraded everything to IOS 8 yea that's your problem as far as I know haypi have sent an update to the App Store so your problem will be fixed soon. You could always downgrade one of your devices if desperate.
YouTube channel: MattsGaMeS65 (haypi videos)
Level40 originally from server 1000.
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Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Mon Sep 29, 2014 4:51 pm

Re: Unable to log on after upgrading to ios8

Hi snzpt77,

Like I said in your other topic, this is a known problem at Haypi.
An update has already been sent to the App Store, and is awaiting approval.
Once it is approved, the app should be compatible with iOS 8.

Sorry for the inconvenience,

Koen
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

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iBankky

Citizen

Posts: 143

Joined: Fri Mar 15, 2013 9:04 am

Post Wed Oct 15, 2014 11:33 am

Re: Unable to log on after upgrading to ios8

It's been over few weeks now, I remember Apple takes only 2 weeks to review the update. Have you, Haypi, really sent the update to the store?
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MasterWill

Conqueror

Posts: 1094

Joined: Sat Jan 05, 2013 3:38 pm

Post Wed Oct 15, 2014 1:36 pm

Re: Unable to log on after upgrading to ios8

Maybe Apple found sth wrong with this update cause haypi only cares about new games instead of older games.

The Question is: when did you not lie to us haypi ?
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Akaiyou

Beginner

Posts: 66

Joined: Fri Jun 21, 2013 1:21 am

Post Mon Oct 20, 2014 4:22 pm

Re: Unable to log on after upgrading to ios8

I support the Haypi company hate! will not play any of their other games to demonstrate that they MUST be boycotted until they get their rainbow together treat customers right.

The rest of you stop playing their other games and giving them more money if you want the company to correct itself.
Feel that Encyclopdia is overpriced?
Sign the petition to change it!
Find this petition @ www.ipetitions.com/petition/FixHaypi
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support7

User avatar

Elite

Posts: 353

Joined: Wed Jul 21, 2010 2:55 am

Post Fri Oct 24, 2014 7:49 am

Re: Unable to log on after upgrading to ios8

Dear players,

We are very sorry that the compatible version for ios 8 is still unavailable for download. As you know, the version is in the process of review, which takes unexpectedly longer this time. Hopefully it will be approved ASAP, so you can continue to enjoy the game.

We are sorry for all the inconvenience caused by this and thank you so much for your unwavering support.
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MasterWill

Conqueror

Posts: 1094

Joined: Sat Jan 05, 2013 3:38 pm

Post Fri Oct 24, 2014 8:57 am

Re: Unable to log on after upgrading to ios8

LoL

Continue enjoying the game? Nobody is enjoying the Game anymore, for months ago now.
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Culius

Newbie

Posts: 18

Joined: Tue Aug 05, 2014 1:49 pm

Post Fri Oct 24, 2014 5:54 pm

Re: Unable to log on after upgrading to ios8

MasterWill wrote:LoL

Continue enjoying the game? Nobody is enjoying the Game anymore, for months ago now.

Indeed, I'm just quiting even if I know I've spend over $300

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