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Problem in buying coins

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Viagra

Newbie

Posts: 3

Joined: Mon Mar 18, 2013 12:21 pm

Post Wed Mar 27, 2013 6:44 pm

Problem in buying coins

I bought an itunes gift card and redeem it using a US apple account in my ipad. And when i press the buy coins, it showed a sentence like this "your purchase could not be completed" that dissapoints me. Please help me with these problem.
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Bullhead81

User avatar

Warlord

Posts: 2034

Joined: Wed May 30, 2012 10:59 pm

Location: Atlanta, Ga USA

Post Thu Mar 28, 2013 12:13 am

Re: Problem in buying coins

Have you updated your appleid security questions in the last year?
Also it almost sounds like either wrong password, Or the gift card hasnt registered with apple. i would check your Appleid to be sure.

1 more thing, edit your payment, If you had a credit card before take it off by selecting payment "none".

Did you buy the card in the US?

Hope this helps, U can buy me some too! :D :D :D :D :D :D Kidding

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Viagra

Newbie

Posts: 3

Joined: Mon Mar 18, 2013 12:21 pm

Post Thu Mar 28, 2013 1:46 am

Re: Problem in buying coins

I recently created a US Apple account and choose "none" in payment and and it is required to redeem a us itunes gift card using that account. So do i have to update the security question, also, i finished the Two Step Verification System. I bought the gift card in a gaming boutique here in Philippines called Data Blitz. So how can you check if the gift card is not registered?
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Bullhead81

User avatar

Warlord

Posts: 2034

Joined: Wed May 30, 2012 10:59 pm

Location: Atlanta, Ga USA

Post Thu Mar 28, 2013 2:43 am

Re: Problem in buying coins

well u can check your appleid, it should sow your balance if the card was good and is credited to you. If not you have to go to apple support. can go here:
http://support.apple.com/kb/ts1292

I would check balance first.

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Signature design by Stavey

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