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Re: Having problems receiving a purchased coin package?
Posted:
Tue Sep 03, 2013 6:41 am
by anaidni
Hi, today at 4:00 pm australian time I purchased two coins packages, 120 coins and 50 coins. Neither of these coins were sent to my account, yet money has been deducted from my itunes acount. Please help?
Re: Having problems receiving a purchased coin package?
Posted:
Tue Sep 03, 2013 8:10 am
by anaidni
someone??????? This is serious! I would like to know when I will recieve my coins
Re: Having problems receiving a purchased coin package?
Posted:
Tue Sep 03, 2013 8:17 am
by Koenaj
anaidni wrote:someone??????? This is serious! I would like to know when I will recieve my coins
It can take up to 5 (work)days, be patient
.
Re: Having problems receiving a purchased coin package?
Posted:
Tue Sep 03, 2013 8:59 am
by anaidni
so they will look at my account and make sure i have purchased???
Re: Having problems receiving a purchased coin package?
Posted:
Tue Sep 03, 2013 12:19 pm
by Koenaj
anaidni wrote:so they will look at my account and make sure i have purchased???
Most likely, or they will request some more information (purchase code) via a PM in the Forum.
Re: Having problems receiving a purchased coin package?
Posted:
Tue Sep 10, 2013 11:54 am
by GM_kattie
It's pretty much instant now lmao
Re: Having problems receiving a purchased coin package?
Posted:
Mon Sep 16, 2013 11:57 am
by icebucks23
I purchased twice the $.99 coin package, I didn't received it yet. And my VIP status is still VIP 0. Please look into to it.
Re: Having problems receiving a purchased coin package?
Posted:
Mon Sep 16, 2013 12:12 pm
by icebucks23
I received an email from them, saying that they are on vacation till sept 22... Hays I have to wait for at least one week for my problem to be look into. it's a waste of time and money. Hope this thing won't happen to anyone. I'm very piss ...... Grrrrrr.
Re: Having problems receiving a purchased coin package?
Posted:
Tue Sep 17, 2013 7:53 am
by icebucks23
Day 2. Waiting for the support team to take action.
Re: Having problems receiving a purchased coin package?
Posted:
Tue Sep 17, 2013 8:10 am
by Squash
i can't buy coins at all