Re: Having problems receiving a purchased coin package?
thank you
SwiftDeath_599 wrote:How long does it usually take for HM Support to provide feedback or reply to iur concern? How would we know that our concern is already being addressed or has been received?
I have sent mails via Support tab in-game yet no reply or acknoedgement mail has been received.
Would very much appreciate your feedback or reply HM Support.
Thanks!
kingkush_859 wrote:Need clarification I'm not insane. So I have 54.82$ in my iTunes/AppStore account. When I go to purchase the 750 gold coin package in game it says I have insufficient store credit? (see uploaded picture for reference) it already did this to me yesterday so I bought 2 270 coin bundles instead thinking oh there must be an in game service charge and I only have 50$ in my account. Which then left me with 4.82$ which is why I have 54.82$ in my account now. Can someone please tell me if this is an in game glitch or if there is some ridiculous service charge on buying coins and I am legitimately short money in my account. Thanks.
0972962191 wrote:kingkush_859 wrote:Need clarification I'm not insane. So I have 54.82$ in my iTunes/AppStore account. When I go to purchase the 750 gold coin package in game it says I have insufficient store credit? (see uploaded picture for reference) it already did this to me yesterday so I bought 2 270 coin bundles instead thinking oh there must be an in game service charge and I only have 50$ in my account. Which then left me with 4.82$ which is why I have 54.82$ in my account now. Can someone please tell me if this is an in game glitch or if there is some ridiculous service charge on buying coins and I am legitimately short money in my account. Thanks.
dadajoker74 wrote:i bought coins and didnt receive the money came out of bank account though and now im down 20 bucks...help
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