FAQ  •  Register  •  Login

Unknown error

Moderators: support1, support9

<<

ChrisBeth7

Newbie

Posts: 2

Joined: Wed Aug 07, 2013 8:49 am

Post Thu Apr 16, 2015 12:30 am

Unknown error

What is going in? I am a paying customer and cannot play! You keep saying you will fix it and it constantly comes up with unknown error 2002 is everything that same error?? Are you leaving HK to die off? If so just shut it down and be done with it. I will not attempt playing or paying in any more of your games til you respond and clarify HK demise!!!
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Apr 16, 2015 5:04 am

Re: Unknown error

Hi there,

unknown error 2002 is the error code that server sends back to the client notifying it that the request has been sent repeatedly. We assume that you've sent the same request more than 1 time. We suggest you wait for the server response for a while before sending the 2nd request this way you can avoid receiving the mentioned error messages. With regard to the other issues, would you mind contacting us at kingdomsupport@haypi.com and giving us more details?

Thank you for your cooperation and support.

Best,
Angela
Haypi Team
<<

phone19

Newbie

Posts: 4

Joined: Fri Feb 20, 2015 8:58 am

Post Thu Apr 16, 2015 11:22 am

Re: Unknown error

Dear Support

Thank you very much for your reply today to this post.

These errors only started a few months ago and are a symptom of what you have called server "lag." The current episode of server lag that causes the game to be unresponsive and deopping connections has been going on for more than 2 weeks now, and no letters to your support email or postings here on the forum until now had been met with replies or acknowledgement of this problem. If you are too busy with your other Haypi games to support haypi kingdom any longer, please shut it down and save us all the time and frustration (and complaining) that results from us trying to play a game you no longer support.

I loved your game.
It used to be playable. Now it is impossible to login or execute any command without trying multiple times. I'm not surprised that's the meaning of the error code... We are just trying to play the game. Please either fix it or discontinue haypi kingdom.

Thank you.
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Apr 17, 2015 6:29 am

Re: Unknown error

Hi there,

Yesterday around GMT 07:01:49 AM the team improved the performance of servers 130 134 and 135.

Later on, around GMT 08:35:43 AM the team improved the performance of servers 608 610 and 131.

You are a s131 player, please check and confirm.

Sorry for any inconvenience caused by the lag. We've been trying to improve it.

Best,
Angela
Haypi Team
<<

.mm.

User avatar

Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Sat Apr 18, 2015 3:21 am

Re: Unknown error

What about starved alliance troops and personal troops during this lag period? How you compensate it? Will you return them?
Mohsin
.mm. s608 active
Mohsin81 s133 inactive

Return to Bug Report

Who is online

Users browsing this forum: No registered users and 3 guests

cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.