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Important Bug!

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Ravien

Newbie

Posts: 3

Joined: Sat Aug 14, 2010 2:57 am

Post Sat Aug 14, 2010 3:01 am

Important Bug!

I have a positive credit balance on my itunes account because of gift cards. When I purchased coins not only was the money taken off my account but it was also charged to my credit card. (So I was charged double essentially)

I also realize that when you don't have enough money in your account then it will charge the rest to your credit card but this is not the case. I had 50 in my account and only bought 20 dollars worth of coins.

I also know that in other apps you can buy things using just your account balance including zombie farm and Gonal.

Can my account please be reimbursed for 19.99 plus tax? Thank you.
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Andr3w

User avatar

Baron

Posts: 189

Joined: Mon Jul 12, 2010 3:04 pm

Location: California

Post Sat Aug 14, 2010 3:05 am

Re: Important Bug!

e-mail itunes or haypi support.
itunes support is at apple.com
haypi kingdom support: kingdomsupport@haypi.com
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See No Evil
Say No Evil
Hear No Evil
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KingOFBows

Citizen

Posts: 128

Joined: Fri Aug 13, 2010 8:41 pm

Location: wichita.

Post Sat Aug 14, 2010 3:07 am

Re: Important Bug!

U might wanna send an email too kingdomsupport@haypi.com with a ss of your inbox msg saying u have bought blah blahy coins for blah usd then a ss of your itunes balance and cc balance
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Ravien

Newbie

Posts: 3

Joined: Sat Aug 14, 2010 2:57 am

Post Sat Aug 14, 2010 3:26 am

Re: Important Bug!

Thank you, this was a little frustrating.

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