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Invisible troops?!

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JMurphy

Newbie

Posts: 7

Joined: Wed Jul 28, 2010 4:25 pm

Post Sat Aug 07, 2010 12:41 am

Invisible troops?!

So I attack a level 1 fort, thinking it would be a walk in the park, I go to actions>command, and theres nothing on the battlefield, so I think its a bit strange, so I wait for another 2 rounds, still nothing, so I close the command screen, then get the "War Report" in my mail, to see that I lost 264 infantry and 5 catapults. :| I want my dead troops back somehow, without the expense of my resources AGAIN. :|

This happen to anybody else?

Murph.
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ITzjaMeS

Citizen

Posts: 88

Joined: Tue Jul 06, 2010 1:43 am

Location: New York

Post Sat Aug 07, 2010 1:29 am

Re: Invisible troops?!

should be in bug report section of forums, dont worry, 264 inf and 5 cats does not cost that much in resources...
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ITzjaMeS

Citizen

Posts: 88

Joined: Tue Jul 06, 2010 1:43 am

Location: New York

Post Sat Aug 07, 2010 1:30 am

Re: Invisible troops?!

...im an idiot, it is in bug report, disregard srry xD
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JMurphy

Newbie

Posts: 7

Joined: Wed Jul 28, 2010 4:25 pm

Post Sat Aug 07, 2010 1:48 am

Re: Invisible troops?!

Lmao I was going to say, this is in bug reports, and 264 infantry and 5 catapults is a lot for me, and I would like them back.
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Coolieoe

Baron

Posts: 277

Joined: Thu Jul 08, 2010 2:12 pm

Location: indiana

Post Sat Aug 07, 2010 2:35 am

Re: Invisible troops?!

jamez there a reason for the edit button-.-
and that is weird murph...sry to hear that......at least u didnt attack a lvl 2 fort with 825 cats and they get killed by 8000inf!!!(i attacked lvl 2s before...soo wtf?)
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GoldenRico

User avatar

Elite

Posts: 1539

Joined: Mon Apr 26, 2010 5:43 pm

Location: Los Angeles, CA

Post Sat Aug 07, 2010 5:55 am

Re: Invisible troops?!

Send to kingdomsupport@haypi.com they are the only ones that can help with that. Also that sounds like a network connection issue. Lag causes units to disappear.

PS I lost 15k Inf and 13k cats to lvl 9 when lag logged me off so don't feel too bad :P
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support1

Elite

Posts: 1628

Joined: Wed Apr 28, 2010 11:32 am

Post Sat Aug 07, 2010 11:52 am

Re: Invisible troops?!

For one thing, please watch your network connection.

Please make sure your device is well connected to the web and if the right upside circle is red, that means the net is disconnected.
Please check your internet connection speed first by surfing www.haypi.com.
There is a tool to check server response speed:
http://internetsupervision.com/scripts/ ... check.aspx

If you are pretty confident of your network connection, please send us the war report time and we will investigate it.

Sorry for the inconvenience.
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JMurphy

Newbie

Posts: 7

Joined: Wed Jul 28, 2010 4:25 pm

Post Sun Aug 08, 2010 1:18 pm

Re: Invisible troops?!

My internet connection was fine, I could see my troops moving up the battlefield, but theirs were not.

Murph.

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