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Password reset not working

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Waster

Newbie

Posts: 6

Joined: Thu Nov 04, 2010 11:19 am

Post Mon Apr 20, 2015 11:43 am

Password reset not working

When I go into password reset (General, Management, change password)
this shows only a blank white screen, and does not allow me to change my password, please could you fix this bug so I can change my password.

Thanks.
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Zeyphe

Newbie

Posts: 22

Joined: Sun Mar 16, 2014 9:10 pm

Location: terribithia

Post Mon Apr 20, 2015 12:14 pm

Re: Password reset not working

Go to this link in your browser 64.50.189.51/membercenter this is the link to the pw reset
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Waster

Newbie

Posts: 6

Joined: Thu Nov 04, 2010 11:19 am

Post Mon Apr 20, 2015 1:18 pm

Re: Password reset not working

Thanks for your reply, but this link doesn't seem to work for me.
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.mm.

User avatar

Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Mon Apr 20, 2015 3:57 pm

Re: Password reset not working

Please mail to support . they will send a link to your email address. I think this is a good decision of HK support team.
Mohsin
.mm. s608 active
Mohsin81 s133 inactive
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Waster

Newbie

Posts: 6

Joined: Thu Nov 04, 2010 11:19 am

Post Mon Apr 20, 2015 5:37 pm

Re: Password reset not working

Is that the only way?

I set the account up that I want to change ages ago, at the time I didn't know if I was going to continue playing so I set it up with an fake e-mail address so I cannot e-mail support from the email address registered on the account.
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.mm.

User avatar

Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Tue Apr 21, 2015 5:55 am

Re: Password reset not working

Dear waster,
In this case I suggest you to open a new HK acc form your genuine e-mail address. And continue to play on that acc. It will be better.
Mohsin
.mm. s608 active
Mohsin81 s133 inactive

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