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Cannot buy coins

PostPosted: Thu Feb 26, 2015 10:24 pm
by TheCyberX
I use a Android device. When I try to buy coins i get a message that I need to uppgrade the haipy app and seek for solutions in the market. The credit cards are ok. Any ideas?

Re: Cannot buy coins

PostPosted: Fri Feb 27, 2015 3:10 am
by support9
Hi there,

Sorry for any inconvenience caused. The temporary solution has been sent to you via private message. If you have any further questions or problem, please feel free to contact.

Best,
Angela
Haypi Team

Re: Cannot buy coins

PostPosted: Fri Feb 27, 2015 8:09 pm
by TheCyberX
Hello Angela.
Thank you for the answer.
I dont use a PayPal account, so I'll wait until your team fix the problem. Then I'll make my purchase :)

Regards
TheCyberX
Sweden

Re: Cannot buy coins

PostPosted: Fri Feb 27, 2015 11:35 pm
by jordanjd
As usual. Haypi are behind the times and havnt updated!

Re: Cannot buy coins

PostPosted: Sat Feb 28, 2015 5:31 am
by support9
TheCyberX wrote:Hello Angela.
Thank you for the answer.
I dont use a PayPal account, so I'll wait until your team fix the problem. Then I'll make my purchase :)

Regards
TheCyberX
Sweden


Hi TheCyberX,

Thank you for your understanding and the team's now working on a patch to fix the in-app purchase issue.

It takes time for it to be tested and developed. Please be patient.

Best Regards,
Angela
Haypi Team

Re: Cannot buy coins

PostPosted: Sat Feb 28, 2015 8:43 am
by TheCyberX
Hello Angela
Thank you
The patch worked out perfect!
I can buy coins now.

Thanks again and have a great weekend.

Regards
TheCyberX
Sweden