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Cannot buy coins

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TheCyberX

Newbie

Posts: 13

Joined: Tue Sep 06, 2011 3:49 pm

Post Thu Feb 26, 2015 10:24 pm

Cannot buy coins

I use a Android device. When I try to buy coins i get a message that I need to uppgrade the haipy app and seek for solutions in the market. The credit cards are ok. Any ideas?
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Feb 27, 2015 3:10 am

Re: Cannot buy coins

Hi there,

Sorry for any inconvenience caused. The temporary solution has been sent to you via private message. If you have any further questions or problem, please feel free to contact.

Best,
Angela
Haypi Team
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TheCyberX

Newbie

Posts: 13

Joined: Tue Sep 06, 2011 3:49 pm

Post Fri Feb 27, 2015 8:09 pm

Re: Cannot buy coins

Hello Angela.
Thank you for the answer.
I dont use a PayPal account, so I'll wait until your team fix the problem. Then I'll make my purchase :)

Regards
TheCyberX
Sweden
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jordanjd

Beginner

Posts: 63

Joined: Sun Sep 18, 2011 8:32 am

Post Fri Feb 27, 2015 11:35 pm

Re: Cannot buy coins

As usual. Haypi are behind the times and havnt updated!
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sat Feb 28, 2015 5:31 am

Re: Cannot buy coins

TheCyberX wrote:Hello Angela.
Thank you for the answer.
I dont use a PayPal account, so I'll wait until your team fix the problem. Then I'll make my purchase :)

Regards
TheCyberX
Sweden


Hi TheCyberX,

Thank you for your understanding and the team's now working on a patch to fix the in-app purchase issue.

It takes time for it to be tested and developed. Please be patient.

Best Regards,
Angela
Haypi Team
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TheCyberX

Newbie

Posts: 13

Joined: Tue Sep 06, 2011 3:49 pm

Post Sat Feb 28, 2015 8:43 am

Re: Cannot buy coins

Hello Angela
Thank you
The patch worked out perfect!
I can buy coins now.

Thanks again and have a great weekend.

Regards
TheCyberX
Sweden

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