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troops starved after long time hunting

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.mm.

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Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Sat Jan 31, 2015 4:43 am

troops starved after long time hunting

My 2 sub has over 200k crops. When I harvest I got gem and a gold box. After that my two sub starved and there I had 113 cav and 18 cav . whereas both subs are coined. Also have crop oasis. When I send cavs farming , 1 sub had positive crops, and another had negative -8k crops. For you king information i had fill the crops up before send troops hunting. I harvested after 23 hrs. Both sub had less than 8k cavs. And this is not the first time happened to me. I face several times this thing. I hope support will fix it.
Mohsin
.mm. s608 active
Mohsin81 s133 inactive
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Feb 11, 2015 6:22 am

Re: troops starved after long time hunting

Hi there,

According to your description, the following might explain your situation:
If you've left the app running in background, then the game would "sleep". However, the troop and crop calculation keeps going, just they won't refresh and update while the game is "sleeping". Now that you've harvested your troops, this action activated the server synchronization, therefore, the calculator and its info refreshed and updated in your gameplay, resulting in the starvation.

Hope this can help a bit.

Thank you for your understanding and support.

Best,
Angela
Haypi Team

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