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Session time out

PostPosted: Sun Jan 25, 2015 2:52 pm
by Aganmay2
Issue has been going on for the last 24 hours - getting a communication delayed error. Issue is not with data connectivity as I can start a new account just fine. Uninstalled and reinstalled app, OS up to date and no response from support. Any ideas?

Re: Session time out

PostPosted: Mon Jan 26, 2015 3:15 am
by support9
Hi there,

The lag issues have been improved. Please check and confirm.

There should be no problem logging in. We've also refilled both personal and alliance warehouses. However, if there's losses due to the lag issue, please feel free to contact us at kingdomsupport@haypi.com

We'll figure out a solution for you.

Sorry for any inconvenience caused and thank you for your unwavering support.

Best,
Angela
Haypi Team