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Remote server not found

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lelouchvil

Newbie

Posts: 12

Joined: Tue Dec 16, 2014 11:12 pm

Post Thu Jan 15, 2015 7:06 pm

Remote server not found

For the past few hours it's not working for me, tried 3 different servers, 130,608 and 609, but none work, my internet is perfectly fine, I've starved by now, if anyone else getting this, plz tell
Btw its on WP8
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Jan 16, 2015 7:53 am

Re: Remote server not found

Hi there,

We're sorry for any inconvenience caused due to the server issue. We fixed it around 02:34:00 GMT today.

If you've encountered troop losses during the period, please feel free to contact us at kingdomsupport@haypi.com.

We'll get back to you with solution as soon as possible. Concerning the fact that the mailbox is flooded with inquiries at the moment, we would appreciate it a lot if you can refrain yourself from sending the same inquiry repeatedly. Please be patient, we'll get back to you players in time order.

Thank you for your unwavering support and understanding.

Best,
Angela
Haypi Team
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Spoutnik

Newbie

Posts: 11

Joined: Fri Jan 15, 2016 4:55 am

Post Wed Jan 20, 2016 7:45 am

Re: Remote server not found

Servers 130 & 134 have been lagging severely since late December 2015 with no change making them extremely difficult to play. You cannot even get coin purchases to go through. Please fix these servers ASAP as it has been almost 4 weeks now with no change. Also I get no replies from emails to Haypi support.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Jan 21, 2016 3:03 am

Re: Remote server not found

Hi there,

We've improved the server performance moment ago. Please check again and any issues please feel free to contact us at kingdomsupport@haypi.com

Sorry for any inconvenience caused and thank you for your unwavering support and love.

Best,
Haypi Team

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