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Not able to log in to forum nor game




Posts: 12

Joined: Tue Dec 16, 2014 11:12 pm

Post Thu Jan 15, 2015 8:09 pm

Not able to log in to forum nor game

When trying to log in to game, says remote server not found on my WP8, and on tablet it says network connection failed, on forums, says unknown error, and to email haypi support, which I will get round to doing shortly.
The only reason I'm able to post this is because my account is on auto log in on this device.
I've been trying to log on for the past 4 hours on to my game account, I know my internet is working perfectly.
I tried logging into s130, s608 and s609



Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Jan 16, 2015 7:54 am

Re: Not able to log in to forum nor game

We're sorry for any inconvenience caused due to the server issue. We fixed it around 02:34:00 GMT today.

If you've encountered troop losses during the period, please feel free to contact us at kingdomsupport@haypi.com.

We'll get back to you with solution as soon as possible. Concerning the fact that the mailbox is flooded with inquiries at the moment, we would appreciate it a lot if you can refrain yourself from sending the same inquiry repeatedly. Please be patient, we'll get back to you players in time order.

Thank you for your unwavering support and understanding.

Haypi Team

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