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White Screen and Crashing.

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JordieLOL

Newbie

Posts: 6

Joined: Wed Sep 01, 2010 8:18 am

Post Wed Jan 14, 2015 1:28 am

White Screen and Crashing.

Haypi,
I have come back to Haypi Kingdom today after not playing for a very long time and I am using my newly purchased Galaxy Note 4. It would appear that on this device the building display area is white and the game frequently crashes.
- I have looked through the reviews and it would appear that this happens on more devices than my own.

Hope this gets fixed soon,
Jord.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Jan 14, 2015 1:36 am

Re: White Screen and Crashing.

JordieLOL wrote:Haypi,
I have come back to Haypi Kingdom today after not playing for a very long time and I am using my newly purchased Galaxy Note 4. It would appear that on this device the building display area is white and the game frequently crashes.
- I have looked through the reviews and it would appear that this happens on more devices than my own.

Hope this gets fixed soon,
Jord.


Hi JordieLOL,

Thank you for the report. We'll forward the device info to the team for further improvement. I'm sorry to inform you that the current version is not compatible with your device.

Please be patient, it takes time for the team to test and seek for solution.

Sorry for the inconvenience and thank you again for your unwavering support.

Best,
Angela
Haypi Team
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Xathan

Newbie

Posts: 3

Joined: Sun Jan 18, 2015 12:59 pm

Post Sun Jan 18, 2015 1:20 pm

Re: White Screen and Crashing.

Hi hapyi,
I'm having then exact same issue as well. Cities are white, and my game crashes every time I try to collect my daily gift.

My device is a OnePlus One phone, and I'm using Android 4.4.4 KitKat on it.

The city being white isn't bothering me as much, but not being able to collect daily gift anymore sucks so much.

Thanks for any help you can give :)
Attachments
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Wed Jan 21, 2015 2:32 am

Re: White Screen and Crashing.

Hi Xathan,

Thank you for the report. We'll also forward your device info to the team for further improvement. I'm sorry that the current version is not compatible with your device.

Please be patient, it takes time for the team to test and seek for solution.

Sorry for the inconvenience and thank you again for your unwavering support.

Best,
Angela
Haypi Team
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jordanjd

Beginner

Posts: 63

Joined: Sun Sep 18, 2011 8:32 am

Post Sat Feb 28, 2015 10:56 am

Re: White Screen and Crashing.

if your team are having probelms fixing it hire someone more qualified... its evidently a probelm for your team otherwise it would be fixed now.
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Greta1997

Newbie

Posts: 1

Joined: Tue Mar 10, 2015 8:30 pm

Location: Lithuania

Post Tue Mar 10, 2015 8:30 pm

Re: White Screen and Crashing.

It's the same problem with Samsung Galaxy Trend 2.
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Zeyphe

Newbie

Posts: 22

Joined: Sun Mar 16, 2014 9:10 pm

Location: terribithia

Post Fri Mar 27, 2015 12:45 am

Re: White Screen and Crashing.

Happening on lg g3
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removeyou

Newbie

Posts: 1

Joined: Sat Dec 26, 2015 5:38 pm

Post Sat Dec 26, 2015 5:45 pm

Re: White Screen and Crashing.

5 years and still not fixed ????????? Lol WOW. Why??????
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.mm.

User avatar

Baron

Posts: 162

Joined: Sat Sep 21, 2013 2:50 pm

Location: Bangladesh

Post Tue Dec 29, 2015 10:37 am

Re: White Screen and Crashing.

Haypi Kingdom 3.22 is not run in android 5.1 (Lollipop) version. so this game is now dying.
Mohsin
.mm. s608 active
Mohsin81 s133 inactive

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